Thrive With Us
That’s why Downtown Inc has partnered with PNC for a series of VIRTUAL workshops that help merchants keep up to date on best practices for customer service, social media and more. Thanks to the support of PNC, the BLOOM Business Series Workshops are FREE and open to the public, though pre-registration is required. While geared toward downtown businesses, anyone is welcome to attend.
Thank You to Our Sponsor
Thank you to our presenting sponsor, PNC Bank! Downtown Inc also thanks the business community for its support of this workshop series.

Upcoming Virtual Bloom Business Series Webinars
Stay tuned for our 2024 schedule!
Past Workshops
Missed a workshop? Don’t sweat it! You can access all the exciting workshop content here.
November: Looking Ahead to 2024
This webinar discussed just some of the events coming to York in 2024 and how you can tap into a larger audience by engaging with event organizers. Panelists for this webinar includeD Kate Harmon, Working Progress, Megan Kreiser, Assistant Vice President, Events, and Megan Whittle, Events Manager, both with the York County Economic Alliance.
October: Best Practices for Destination Marketing on a Shoestring Budget
This webinar featured practical tips and concrete examples of destination marketing strategies whether your budget is $0, $500, or $5,000. Panelists for this webinar were Kaitie Burger, Destination Strategy Director with Madden Media, and Hannah Beard, Marketing and Merchant Engagement Manager with Downtown Inc.
Check out Kaitie Burger’s, Madden Media, powerpoint here!
Check out Downtown Inc’s, powerpoint here!

September: Minority Enterprise Business Week
This webinar featured information on Downtown Inc resources and group promotions, such as Small Business aturday and other This webinar featured information on how to secure Minority Enterprise Business and Women-Owned Business certifications, national funding programs, and funding opportunities from our own BLOOM Business Empowerment Center. Speakers included Alea Bunch, Director of MBE Services, Eastern Minority Supplier Development Council, Anthony R. Moore II, COO·Four Squares Development/Four Squares Construction, Kim Stout, Economic Development Specialist, U.S. Small Business Administration, and Joe Wilson, Minority Business Development Officer, PNC Bank.
August: Preparing for the Seasonal Shopping Rush
This webinar featured information on Downtown Inc resources and group promotions, such as Small Business aturday and other cross-promotional opportunities built around community events, as well as informed business owners how to set their business up for success through a buy holiday season. Panelists for the webinar included Zarah Brooks, owner of Indigo Bleu, Alexandria Keener Hammond, owner of My Girlfriend’s Wardrobe and Preston & Jayne, and Ashley Zimmerman, Director of Development & Sustainability, Northern Central Railway of York.
June: How BLOOM Can Help Your Small Business
The June BLOOM Business Series Webinar: How BLOOM Can Help Your Small Business, provided attendees with information on the BLOOM Empowerment Center’s services, trainings, and funding opportunities. Viewers also learned about PNC’s tools for women- and minority-owned businesses. Panelists included Susan Lopez, Business Banking Relationship Manager, PNC Bank, Pierra Jamison, Owner, Au Naturale Luxe Day Spa, Ronalda Sedeno, Owner, Realize the Greatness, and Mica Simone, Owner, Insatiable Melanin.
May: Being a Good Neighbor: Merchant & Property Owner Responsibilities
The May BLOOM Business Series Webinar: Being a Good Neighbor provided attendees with information regarding merchant vs. owner responsibilites, including property maintenance and signage regulations, responding with compassion toward the unhoused population, and more. Panelists included Kelly Blechartas, York County Coalition on Homelessness; Steven R. Buffington, City of York; and Robin Shearer, Friends & Neighbors of Pennsylvania.
April: Digital & Social Media Marketing Strategies
The April BLOOM Business Series Webinar: Digital & Social Media Marketing Strategies provided attendees with tips from a panel of digital marketing and social media experts. They learned what they can do right now to improve visibility and audience engagement for your business. Our panelists included Philip Given, President of The Pretzel Company; Will Hanlon, Co-Founder of Our York Media; and Skype Leppo, Social Media Manager for D.G. Yuengling and Son, Inc.
March: Being a Trail Friendly Business
The March BLOOM Business Series Webinar included tips on how your business can capitalize on high-volume trail use by being more welcoming and accommodating to trail users. Panelists included Jessica Brubaker, Keystone Kidspace; Ned Duke, Jr., Freedom Fitness and Training; and Amanda Poulin, Jackson House Bed & Breakfast.
February: Artscapes: Murals & Public Art
The February BLOOM Business Series Webinar included best practices for window painting, murals, and other public art with examples in York City, around York County, and across the Commonwealth with panelists Ophelia Chambliss, Artist/Educator at Oliver Bliss Design, Samantha Pearson, Healthy Communities Program Manager at Pennsylvania Downtown Center, and Rita Whitney, Artist and Director of Communications and Engagement at Cultural Alliance of York County.
January: Leveraging Destination Marketing Tools
The January presentation included information about Destination Marketing efforts from Downtown Inc, Explore York, and the Yorktowne Hotel, and how small businesses of all types could leverage them. Panelists for this webinar included Melissa Beaverson, Director of Destination Marketing at Explore York, Michael Blum, Managing Director at The Yorktowne Hotel, Tapestry Collection by Hilton, and Meagan Given, Executive Director at White Rose Leadership Institute.
2022
January 19, 2022: The Local Supply Chain: A Two-Way Main Street
February 16, 2022: The Laws Of [Employee] Attraction
March 16, 2022: Help Us Help You
May 18, 2022: Commercial Real Estate 101
June 15, 2022: Small Business Social Media & Website 101
July 20, 2022: From Pains To Gains
August 17, 2022: Small Business Collaboration
September 21, 2022: Digital Marketing Best Practices
October 19, 2022: Navigating Certification And Procurement Opportunities For Your Business
2021
November 17, 2021: Economic Forecast
October 20, 2021: Maximizing Holiday Business Potential
September 15, 2021: Supplier Diversity
August 18, 2021: Safety by Design
July 21, 2021: Copyrights & Trademarks
June 16, 2021: Marketing Your Business
May 19, 2021: Funding Opportunities for Small Businesses
April 21, 2021: Succession Planning: Selling, Partnering, Creating A Successful Exit Strategy
March 17, 2021: Building Your Tribe: Leveraging Trusted Advisors to Grow Your Business
February 17, 2021: Come on In! Creating a Welcoming and Inclusive Business
2020
November 18, 2020: Economic Trends for Small Businesses and Main Street Communities
September 16, 2020: Preparing for the Holiday Season in the Age of Covid
August 19, 2020: Accessing Cares Act Funding
July 15, 2020: Social Media Marketing
June 17, 2020: De-Escalating Conflict in Uncertain Times
May 20, 2020: Marketing Your Business Digitally
2019
November 13, 2019: Understanding Small Business Economic Trends
October 16, 2019: From Festivals to Foot Traffic: Engaging with Events
September 18, 2019: Team Building in the Workplace
August 21, 2019: Identifying & Reaching Your Target Audience
July 17, 2019: Tapping into Travel Writers to Promote Your Business
June 19, 2019: Public Safety and Your Business
May 15, 2019: Improving Business Cash Flow
April 17, 2019: Digital Storytelling
March 20, 2019: Retirement Planning for Small Businesses
March 13, 2019: Business Taxes 101
January 16, 2019: Connecting with Downtown Inc and YCEA’s Business Resources
2018
October 17, 2018: Small Business For Insurance
September 19, 2018: Customer Service
August 15, 2018: Financing Your Next Business Idea Workshop
July 18, 2018: Downtown Business and NonProfit Networking Mixer
June 20, 2018: Social Media Storytelling Workshop
May 16, 2018: Employment Law 101 Workshop
March 21, 2018: Downtown Business and NonProfit Networking Mixer